KOMUNIKASI KEBIJAKAN PENDAFTARAN PENDUDUK TIDAK PERMANEN MELALUI E-PUNTEN

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Engkus Engkus

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This study aims to determine the policy communication of Permanent Population Registration through E-Punten at the Department of Population and Civil Registration of Bandung City. The main problem of this research is that communication between institutions is not yet optimal which results in the weak understanding of the immigrant community so that the response is less about the importance of having a Temporary Residence Certificate. The method used is a qualitative descriptive approach with data collection techniques: observation, interview, and documentation study. The benefits of this research are expected to increase the effectiveness of policy communication between institutions so that the awareness of the newcomer community increases. The research results reveal that E-Punten's policy communication has not achieved results. The researcher recommends that policy communication be carried out through a working team that involves related agencies/ institutions in a coordinated manner with a humanist approach and socialization innovation in various spaces including through public service advertisements and media platforms. It is hoped that in the future there will be communication, socialization, and understanding of the migrant community

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Engkus Engkus, FISIP UIN Sunan Gunung Djati Bandung

Administrasi Publik UIN Sunan Gunung Djati Bandung Indonesia

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