Knowledge Management dalam Pemerintahan Daerah
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Abstract
Knowledge management di instansi daerah masih belum diterapkan dengan optimal. Oleh karena itu perlu adanya penelitian mengenai penerapan knowledge management di organisasi/instansi pemerintahan daerah. Masalah utama penelitian adalah bagaimana penerapan knowledge management di organisasi pemerintah daerah dan perbaikan apa yang harus dilakukan untuk meningkatkan penerapan knowledge management tersebut. Dengan mengidentifikasi knowledge process berorientasi proses bisnis, selanjutnya dilakukan pemodelan sistem knowledge management sesuai dengan knowledge domain organisasi, yang didukung oleh infrastruktur knowledge management. Hasil penelitian menunjukkan bagaimana penerapan knowledge management di organisasi pemerintahan daerah, faktor-faktor pendukung, dan kendala yang dihadapi, serta mendapatkan model penerapan knowledge management di organisasi pemerintahan daerah tersebut. Untuk selanjutnya, perbaikan atas kondisi penerapan knowledge management yang teridentifikasi, maupun penggunaan sistem knowledge management, dapat dijadikan acuan untuk meningkatkan penerapan knowledge management di organisasi daerah tersebut.
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